Analysis of Resource Management in Complex Work Systems Using the Example of Sterile Goods Management in Hospitals /

• Main Author: Lin, Qinglian (Author)
• Corporate Author: SpringerLink (Online service)
• Format: Electronic eBook
• Language: English
• Published: Singapore : Springer Singapore : Imprint: Springer, 2017.
• Subjects: Business.; Operations research.; Decision making.; Health care management.; Health services administration.; Business and Management.; Operation Research/Decision Theory.; Health Care Management.
• Physical Description: VII, 123 p. 58 illus., 57 illus. in color. online resource.
• ISBN: 9789811021701

This book develops and assesses a decision-making model for resource management in complex work systems in line with the “Systems Engineering” method. It applies the Balanced Scorecard to the development of the criteria system for decision-making, and employs fuzzy linguistics theory to evaluate the alternatives. Further, the book assesses the application of this model in a hospital that has to decide whether or not to outsource its sterile goods. The use of the model opens up a diverse range of fields for decision-making in the area of complex work systems.