Roy, R. B., Lillrank, P., V. K., S., & Torkki, P. (2019). Designing Service Machines: Translating Principles of System Science to Service Design (1st ed. 2019.). Springer Singapore : Imprint: Springer. https://doi.org/10.1007/978-981-13-0917-5
Παραπομπή σε μορφή Chicago (17η εκδ.)Roy, Ram Babu, Paul Lillrank, Sreekanth V. K., και Paulus Torkki. Designing Service Machines: Translating Principles of System Science to Service Design. 1st ed. 2019. Singapore: Springer Singapore : Imprint: Springer, 2019. https://doi.org/10.1007/978-981-13-0917-5.
Παραπομπή σε μορφή MLA (8th εκδ.)Roy, Ram Babu, et al. Designing Service Machines: Translating Principles of System Science to Service Design. 1st ed. 2019. Springer Singapore : Imprint: Springer, 2019. https://doi.org/10.1007/978-981-13-0917-5.
