Roy, R. B., Lillrank, P., V. K., S., & Torkki, P. (2019). Designing Service Machines: Translating Principles of System Science to Service Design (1st ed. 2019.). Springer Singapore : Imprint: Springer. https://doi.org/10.1007/978-981-13-0917-5
Chicago Style (17th ed.) CitationRoy, Ram Babu, Paul Lillrank, Sreekanth V. K., and Paulus Torkki. Designing Service Machines: Translating Principles of System Science to Service Design. 1st ed. 2019. Singapore: Springer Singapore : Imprint: Springer, 2019. https://doi.org/10.1007/978-981-13-0917-5.
MLA (8th ed.) CitationRoy, Ram Babu, et al. Designing Service Machines: Translating Principles of System Science to Service Design. 1st ed. 2019. Springer Singapore : Imprint: Springer, 2019. https://doi.org/10.1007/978-981-13-0917-5.