Quality Domains and Dimensions /

• Main Author: Mukherjee, S. P. (Author, http://id.loc.gov/vocabulary/relators/aut)
• Corporate Author: SpringerLink (Online service)
• Format: Electronic eBook
• Language: English
• Published: Singapore : Springer Singapore : Imprint: Springer, 2019.
• Edition: 1st ed. 2019.
• Series: India Studies in Business and Economics,
• Subjects: Production management.; Operations research.; Decision making.; Management.; Quality control.; Reliability.; Industrial safety.; Operations Management.; Operations Research/Decision Theory.; Quality Control, Reliability, Safety and Risk.

This book offers a comprehensive overview of quality and quality management. It also explores total quality management, covering its human, technological and analytical imperatives. It also examines quality systems and system standards, highlighting essential features and avoiding a reproduction of...

Table of Contents:

• Quality-A Big Canvas
• Quality Systems And System Standards
• Quality Of Measurements
• Managing Quality To-Day
• Improving Process Quality
• Total Quality Management
• Quality In Services-Initiatives For Improvement
• Measuring Customer Satisfaction
• Quality Circles And People-Related Issues
• Quality Of Life
• Quality In Education
• Quality In Research And Development
• Quality-It Interface
• Analysis Of Quality Costs
• Quality Management In Indian Industry
• Quality And Sustainability.