Reimagining the Future Public Service Workforce

• Corporate Author: SpringerLink (Online service)
• Other Authors: Dickinson, Helen (Editor, http://id.loc.gov/vocabulary/relators/edt), Needham, Catherine (Editor, http://id.loc.gov/vocabulary/relators/edt), Mangan, Catherine (Editor, http://id.loc.gov/vocabulary/relators/edt), Sullivan, Helen (Editor, http://id.loc.gov/vocabulary/relators/edt)
• Format: Electronic eBook
• Language: English
• Published: Singapore : Springer Singapore : Imprint: Springer, 2019.
• Edition: 1st ed. 2019.
• Series: SpringerBriefs in Political Science,
• Subjects: Social policy.; Industrial sociology.; Public health.; Political science.; Political sociology.; Social Policy.; Sociology of Work.; Public Health.; Political Science.; Political Sociology.

This book investigates the professional needs and training requirements of an ever-changing public service workforce in Australia and the United Kingdom. It explores the nature of future roles, the types of skills and competencies that will be required and how organisations might recruit, train and...

Table of Contents:

• Part 1: Setting the Scene
• Chapter 1. Introduction: imagining the future public service workforce
• Part 2: Major themes in reimagining the public service workforce
• Chapter 2. Boundary Challenges and the work of boundary spanners
• Chapter 3. Supporting Capacities of Public Servants Facing Emotional Labor Demands
• Chapter 4. Narratives and Storytelling
• Chapter 5. Design matters: the implications of design thinking and practice for future public service workforce skills and culture
• Chapter 6. More rave than waltz - why the complexity of public service means the end for hero leadership
• Chapter 7. Empathy, Ethics and Efficiency: 21st century capabilities for public managers
• Part 3: Developing the future public service workforce
• Chapter 8. Developing and recruiting the future public servant
• Chapter 9. Creating a diverse workforce
• Chapter 10. Conclusions.