Robots, artificial intelligence, and service automation in travel, tourism and hospitality /

• Άλλοι συγγραφείς: Ivanov, Stanislav (Επιμελητής έκδοσης), Webster, Craig (Επιμελητής έκδοσης)
• Μορφή: Ηλ. βιβλίο
• Γλώσσα: English
• Έκδοση: Bingley, U.K. : Emerald Publishing Limited, 2019.
• Θέματα: Technological innovations > Management.; Business enterprises > Technological innovations.; Tourism > Technological innovations.; Hospitality industry > Technological innovations.; Robotics.; Automation.; Technology & Engineering, Automation.; Artificial intelligence.

Using a combination of theoretical discussion and real-world case studies, this book analyses the use of robotics, artificial intelligence and services automation (RAISA) within the travel, tourism and hospitality industries. Divided into two sections, the book first concentrates on the theoretical...