Quality management : tools, methods, and standards /

The current economic climate, characterized by growing international competition, is forcing companies to rethink their approach in terms of strategy, the customer and supplier relationship, processes and human resource management. In this context, 'quality management' - synonymous with ef...

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Bibliographic Details
Main Authors: Sartor, Marco (Author), Orzes, Guido (Author)
Format: eBook
Language:English
Published: Bingley, U.K. : Emerald Publishing Limited, 2019.
Subjects:
Online Access:Full Text via HEAL-Link