APA (7th ed.) Citation

Weed-Schertzer, B. (2019). Delivering ITSM for business maturity: A practical framework. Emerald Publishing Limited.

Chicago Style (17th ed.) Citation

Weed-Schertzer, Beverly. Delivering ITSM for Business Maturity: A Practical Framework. Bingley, U.K.: Emerald Publishing Limited, 2019.

MLA (8th ed.) Citation

Weed-Schertzer, Beverly. Delivering ITSM for Business Maturity: A Practical Framework. Emerald Publishing Limited, 2019.