Designing and tracking knowledge management metrics /

• Main Authors: Garcia-Perez, Alexeis (Author), Gheriss, Farah (Author), Bedford, Denise (Author)
• Format: eBook
• Language: English
• Published: Bingley, U.K. : Emerald Publishing Limited, 2019.
• Series: Working methods for knowledge management
• Subjects: Knowledge management.; Business & Economics > Information Management.

Knowledge management metrics are one of the weakest areas of practice in the field. Overwhelmingly, the literature that exists focuses on case studies and incidents of metrics, rather than approaching the concept holistically.Addressing this lack, expert authors Alexeis Garcia-Perez, Farah Gheriss a...