1005859.pdf
Over the past ten years there has been a massive growth in call centres worldwide. These centres are said to represent the most dynamic growth area in white-collar employment internationally since the mid 1990s. Yet the footloose and global nature of the industry means that jobs will always be susce...
| Language: | English |
|---|---|
| Published: |
Taylor & Francis
2019
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| Online Access: | https://www.taylorfrancis.com/books/e/9781134248827 |
