1003242.pdf
The study focuses on user satisfaction with websites and personalised internet applications in particular. The abundance of information on the web is increasing more and more. Therefore, the significance of websites targeting the users’ preferences, like personalised Internet applications, is rising...
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Peter Lang International Academic Publishers
2019
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oapen-20.500.12657-268032021-11-10T08:28:31Z User Satisfaction with Personalised Internet Applications Bauernfeind, Ulrike Applications Bauernfeind Gestaltung Internet Leistungsbewertung Personalised Satisfaction Structural Equation Modelling Technology Acceptance Model Tuning User Web Site Evaluation Web-Seite with bic Book Industry Communication::K Economics, finance, business & management::KJ Business & management::KJM Management & management techniques::KJMV Management of specific areas::KJMV7 Sales & marketing management bic Book Industry Communication::U Computing & information technology::UB Information technology: general issues The study focuses on user satisfaction with websites and personalised internet applications in particular. The abundance of information on the web is increasing more and more. Therefore, the significance of websites targeting the users’ preferences, like personalised Internet applications, is rising. The aim of this study was to find out which factors determine user satisfaction with personalised internet applications. Factors like the usefulness of the information or trust towards how personal information is handled were considered. A large-scale user survey evaluating three internet applications (from the travel, e-learning and real estate domains) was conducted. Expert opinions were collected to complement the results and provide insights from users’ and experts’ points of views. 2019-01-10 23:55 2018-12-01 23:55:55 2020-01-16 11:34:21 2020-04-01T11:24:25Z 2020-04-01T11:24:25Z 2018 book 1003242 OCN: 1083017624 http://library.oapen.org/handle/20.500.12657/26803 eng Forschungsergebnisse der Wirtschaftsuniversitaet Wien application/pdf n/a 1003242.pdf Peter Lang International Academic Publishers 10.3726/b14001 10.3726/b14001 e927e604-2954-4bf6-826b-d5ecb47c6555 27 182 Bern open access |
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English |
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The study focuses on user satisfaction with websites and personalised internet applications in particular. The abundance of information on the web is increasing more and more. Therefore, the significance of websites targeting the users’ preferences, like personalised Internet applications, is rising. The aim of this study was to find out which factors determine user satisfaction with personalised internet applications. Factors like the usefulness of the information or trust towards how personal information is handled were considered. A large-scale user survey evaluating three internet applications (from the travel, e-learning and real estate domains) was conducted. Expert opinions were collected to complement the results and provide insights from users’ and experts’ points of views. |
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1003242.pdf |
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1003242.pdf |
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1003242.pdf |
| publisher |
Peter Lang International Academic Publishers |
| publishDate |
2019 |
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1771297546707140608 |
