| Περίληψη: | "Supply-chain preparedness means to design inter-organisational structures,
to organise supply-chain resources, and to plan and train to ensure efficient
response if this is called for. Acknowledging that supply chains are made up of
two or more organisations, and that interaction describes relations between two or
more actors, the purpose of this research is to explore whether the introduction of
the concept of interaction (samhandling) to supply-chain thinking adds to our understanding
of efficiency and the effectiveness of logistics preparedness.
We position our work along three dimensions: a profit – non-profit classification,
a descriptive – normative dichotomy, and a micro – macro continuum. Information
was retrieved both through semi-structured interviews and by studying secondary
sources. Interaction and preparedness is assessed through an empirical case: the
operation Atalanta. By applying interactional indicators, enablers and barriers to
relationship success can be studied at both micro, meso, and macro levels. Without
understanding the mechanisms leading to interactional competence, success (or
the lack thereof) in supply-chain preparedness is difficult to address properly. Thus,
managers need to assess the interactional constructs at all levels when planning and
training for preparedness."
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