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oapen-20.500.12657-282982021-11-12T16:12:09Z Chapter 23 Care Coordination, Samhandling and Patient Safety Storm , Marianne Wiig, Siri Storm, Marianne Wiig, Siri Samhandling interaction healthcare services patient safety municipal care coordination risk unforeseen bic Book Industry Communication::J Society & social sciences bic Book Industry Communication::J Society & social sciences::JW Warfare & defence bic Book Industry Communication::J Society & social sciences::JW Warfare & defence::JWK Defence strategy, planning & research::JWKW Civil defence "This chapter focus on Norwegian healthcare policies and regulations for care coordination and patient safety. The Norwegian Coordination Reform implemented in 2012 emphasizes patient engagement, care pathways, and competence development in municipal healthcare services. Moreover, protocols for division of work tasks and collaboration between specialist and municipal healthcare services are key aspects. The reform identifies fragmented health services and the lack of coordinated care as main challenges. The authors introduce the concepts of care coordination, continuity of care and patient handovers, and relate these to patient safety. Results from a Norwegian observational study, identifying factors affecting care coordination and patient safety in care transitions between hospital and municipal care, are presented. Finally, the authors introduce relevant measures to improve care coordination and patient safety, including the regulatory work and follow-up of health services through nationwide audits performed by the Norwegian Board of Health Supervision." 2018-10-08 13:40:30 2020-04-01T12:20:15Z 2020-04-01T12:20:15Z 2018 chapter 1001664 OCN: 1076756129 http://library.oapen.org/handle/20.500.12657/28298 eng application/pdf n/a Interaction_ch23.pdf Cappelen Damm Akademisk/NOASP (Nordic Open Access Scholarly Publishing) Interaction: 'Samhandling' Under Risk 10.23865/noasp.36.ch23 10.23865/noasp.36.ch23 bf7b42a4-6892-42e3-aaf8-8f32c8470a8b 2724fb8b-60f0-4a89-9f93-98ba00ad6223 22 Oslo open access
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"This chapter focus on Norwegian healthcare policies and regulations for
care coordination and patient safety. The Norwegian Coordination Reform implemented
in 2012 emphasizes patient engagement, care pathways, and competence
development in municipal healthcare services. Moreover, protocols for division of
work tasks and collaboration between specialist and municipal healthcare services
are key aspects. The reform identifies fragmented health services and the lack of
coordinated care as main challenges. The authors introduce the concepts of care
coordination, continuity of care and patient handovers, and relate these to patient
safety. Results from a Norwegian observational study, identifying factors affecting
care coordination and patient safety in care transitions between hospital and municipal
care, are presented. Finally, the authors introduce relevant measures to improve
care coordination and patient safety, including the regulatory work and follow-up
of health services through nationwide audits performed by the Norwegian Board of
Health Supervision."
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