648161.pdf
A NATION ON THE LINE is an ethnographic study of the call center industry in the Philippines and of its workforce composed of young, largely college-educated Filipinos. Padios merges several lines of inquiry about Pacific transnationalism, about the role of affective labor in global markets, and abo...
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Duke University Press
2018
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oapen-20.500.12657-302562021-11-15T08:22:11Z A Nation on the Line Padios, Jan M. Anthropology Customer service Filipinos Philippines United States A NATION ON THE LINE is an ethnographic study of the call center industry in the Philippines and of its workforce composed of young, largely college-educated Filipinos. Padios merges several lines of inquiry about Pacific transnationalism, about the role of affective labor in global markets, and about critique of Filipino exploitation by the United States through economic and military power since independence-- in order to consider how post-colonial and post-industrial changes in the Philippines’ role in global capitalism and culture are brought to bear in everyday life. Padios argues that the call center industry serves as a rich case-study for how Filipinos work within hegemonic dynamics of relational service and an understanding of American consumer culture in ways that figure Filipinos' sense of identity and aspirations at the national and individual levels. 2018-03-01 23:55:55 2020-03-10 03:00:33 2020-04-01T12:49:48Z 2020-04-01T12:49:48Z 2018-03-23 book 648161 OCN: 1019837985 9780822371984 http://library.oapen.org/handle/20.500.12657/30256 eng application/pdf n/a 648161.pdf Duke University Press 101012 f0d6aaef-4159-4e01-b1ea-a7145b2ab14b b818ba9d-2dd9-4fd7-a364-7f305aef7ee9 9780822371984 Knowledge Unlatched (KU) Durham, NC 101012 KU Select 2017: Front list Collection Knowledge Unlatched open access |
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English |
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A NATION ON THE LINE is an ethnographic study of the call center industry in the Philippines and of its workforce composed of young, largely college-educated Filipinos. Padios merges several lines of inquiry about Pacific transnationalism, about the role of affective labor in global markets, and about critique of Filipino exploitation by the United States through economic and military power since independence-- in order to consider how post-colonial and post-industrial changes in the Philippines’ role in global capitalism and culture are brought to bear in everyday life. Padios argues that the call center industry serves as a rich case-study for how Filipinos work within hegemonic dynamics of relational service and an understanding of American consumer culture in ways that figure Filipinos' sense of identity and aspirations at the national and individual levels. |
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648161.pdf |
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Duke University Press |
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2018 |
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1771297580020400128 |
