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oapen-20.500.12657-329242022-04-26T12:25:45Z Managing Under Austerity, Delivering Under Pressure Wanna, John Lee, Hsu-Ann Yates, Sophie public service government management australasia Performance management Private sector bic Book Industry Communication::J Society & social sciences::JP Politics & government::JPP Public administration bic Book Industry Communication::K Economics, finance, business & management::KJ Business & management::KJM Management & management techniques bic Book Industry Communication::K Economics, finance, business & management::KJ Business & management::KJM Management & management techniques::KJMD Management decision making Contemporary public managers find themselves under pressure on many fronts. Coming off a sustained period of growth in their funding and some complacency about their performance, they now face an environment of ferocious competitiveness abroad and austerity at home. Public managers across Australia and New Zealand are finding themselves wrestling with expenditure reduction, a smaller public sector overall, sustained demands for productivity improvement, and the imperative to think differently about the optimal distribution of responsibilities between states, markets and citizens. Given ever-shrinking resources, in terms of staffing, budgets and time, how can public managers and public services become more productive, more outcome-driven and more agile? How can we achieve better alignment between ever-growing citizen expectations and the realities of constrained service provision? What can we learn from the best combination of innovation and austerity already being delivered in other countries and sectors, including harnessing the grounded wisdom of frontline service delivery practitioners? This book focuses on practical ways public managers at home and abroad are dealing with these shared dilemmas. It brings together renowned scholars in the fields of public sector productivity, performance management, ‘frugal innovation’ and budget stringency, with leading international and Australasian practitioners sharing their successes and challenges. 2016-01-11 00:00:00 2020-04-01T14:22:47Z 2020-04-01T14:22:47Z 2015 book 588796 OCN: 945783178 9781925022667 http://library.oapen.org/handle/20.500.12657/32924 eng application/pdf n/a 588796.pdf http://press.anu.edu.au/titles/australia-and-new-zealand-school-of-government-anzsog-2/managing-under-austerity-delivering-under-pressure/ ANU Press 10.26530/OAPEN_588796 10.26530/OAPEN_588796 ddc8cc3f-dd57-40ef-b8d5-06f839686b71 9781925022667 open access
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Contemporary public managers find themselves under pressure on many fronts. Coming off a sustained period of growth in their funding and some complacency about their performance, they now face an environment of ferocious competitiveness abroad and austerity at home. Public managers across Australia and New Zealand are finding themselves wrestling with expenditure reduction, a smaller public sector overall, sustained demands for productivity improvement, and the imperative to think differently about the optimal distribution of responsibilities between states, markets and citizens. Given ever-shrinking resources, in terms of staffing, budgets and time, how can public managers and public services become more productive, more outcome-driven and more agile? How can we achieve better alignment between ever-growing citizen expectations and the realities of constrained service provision? What can we learn from the best combination of innovation and austerity already being delivered in other countries and sectors, including harnessing the grounded wisdom of frontline service delivery practitioners? This book focuses on practical ways public managers at home and abroad are dealing with these shared dilemmas. It brings together renowned scholars in the fields of public sector productivity, performance management, ‘frugal innovation’ and budget stringency, with leading international and Australasian practitioners sharing their successes and challenges.
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