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oapen-20.500.12657-33763
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oapen-20.500.12657-337632021-11-09T09:24:57Z E-engagement: A guide for Public Sector Managers Chen, Peter websites information resources management communiciation technologies Decision-making E-democracy Policy Public sector Software bic Book Industry Communication::G Reference, information & interdisciplinary subjects::GT Interdisciplinary studies::GTC Communication studies Over the last twenty years, advanced communication technologies have become pervasive throughout Western society. These technologies have not only revolutionised the delivery of public and private services, they have shaped consumers’ expectations about service quality. This guide (written for managers who have an interest in expanding their approach to public engagement, rather than IT professionals) assesses the value that new communications and computing technology can bring to interactions with a range of potential stakeholders. An engaging, provocative and thorough survey of available technologies and potential applications, this is a ‘must read’ for policy and program practitioners who are considering options for electronic engagement. 2013-11-07 00:00:00 2020-04-01T14:55:40Z 2020-04-01T14:55:40Z 2007 book 459088 OCN: 225187590 http://library.oapen.org/handle/20.500.12657/33763 eng application/pdf n/a 459088.pdf http://epress.anu.edu.au/titles/australia-and-new-zealand-school-of-government-anzsog-2/engage_citation ANU Press 10.26530/OAPEN_459088 10.26530/OAPEN_459088 ddc8cc3f-dd57-40ef-b8d5-06f839686b71 103 Canberra open access
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OAPEN
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DSpace
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| language |
English
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| description |
Over the last twenty years, advanced communication technologies have become pervasive throughout Western society. These technologies have not only revolutionised the delivery of public and private services, they have shaped consumers’ expectations about service quality. This guide (written for managers who have an interest in expanding their approach to public engagement, rather than IT professionals) assesses the value that new communications and computing technology can bring to interactions with a range of potential stakeholders.
An engaging, provocative and thorough survey of available technologies and potential applications, this is a ‘must read’ for policy and program practitioners who are considering options for electronic engagement.
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| title |
459088.pdf
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| spellingShingle |
459088.pdf
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| title_short |
459088.pdf
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| title_full |
459088.pdf
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| title_fullStr |
459088.pdf
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459088.pdf
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459088.pdf
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| publisher |
ANU Press
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| publishDate |
2013
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| url |
http://epress.anu.edu.au/titles/australia-and-new-zealand-school-of-government-anzsog-2/engage_citation
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| _version_ |
1771297385977217024
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