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oapen-20.500.12657-373692020-04-24T00:57:47Z Contextual Process Digitalization Fleischmann, Albert Oppl, Stefan Schmidt, Werner Stary, Christian Computer Appl. in Administrative Data Processing Business Process Management Organization Information Systems Applications (incl. Internet) Business Information Systems Open Access S-BPM Design Thinking Workflow Management Public administration Information technology: general issues Business mathematics & systems Organizational theory & behaviour Information retrieval Internet searching bic Book Industry Communication::J Society & social sciences::JP Politics & government::JPP Public administration bic Book Industry Communication::K Economics, finance, business & management::KJ Business & management::KJQ Business mathematics & systems bic Book Industry Communication::K Economics, finance, business & management::KJ Business & management::KJU Organizational theory & behaviour bic Book Industry Communication::U Computing & information technology::UN Databases::UNH Information retrieval This open access book presents an overview and step-by-step explanation of process management. It starts with the individual participants’ perspectives on their work in a process and its structuring and harmonization, and then moves on to its specification in a model and how it is embedded in the organizational and IT environment of the company. Lastly, the book examines the joint processing of instances in the resulting socio-technical systems. A corresponding illustration, which expands with the overview, enables readers to gain a comprehensive understanding of business process management. The book presents various facets of business process management from the perspective of the participants, and introduces a selection of models that have proved useful in practice. The design of such models supports the transition from a more-or-less unstructured or unsatisfactory way of working to a structured process that corresponds to the ideas of the company and its customers. The book is intended for professionals in industry as well as students in the field of business information systems who are looking for guidelines on how to discover, create and implement real-world processes. 2020-04-23T14:58:38Z 2020-04-23T14:58:38Z 2020 book ID_20200423_13 http://library.oapen.org/handle/20.500.12657/37369 eng application/pdf Attribution 4.0 International 978-3-030-38300-8.pdf https://www.springer.com/9783030383008 Springer Nature Springer 10.1007/978-3-030-38300-8 10.1007/978-3-030-38300-8 6c6992af-b843-4f46-859c-f6e9998e40d5 Springer 275 Cham open access
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This open access book presents an overview and step-by-step explanation of process management. It starts with the individual participants’ perspectives on their work in a process and its structuring and harmonization, and then moves on to its specification in a model and how it is embedded in the organizational and IT environment of the company. Lastly, the book examines the joint processing of instances in the resulting socio-technical systems. A corresponding illustration, which expands with the overview, enables readers to gain a comprehensive understanding of business process management. The book presents various facets of business process management from the perspective of the participants, and introduces a selection of models that have proved useful in practice. The design of such models supports the transition from a more-or-less unstructured or unsatisfactory way of working to a structured process that corresponds to the ideas of the company and its customers. The book is intended for professionals in industry as well as students in the field of business information systems who are looking for guidelines on how to discover, create and implement real-world processes.
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