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oapen-20.500.12657-434252023-02-01T09:34:23Z EIB Complaints Mechanism Report 2019 European Investment Bank Business & Economics Finance General bic Book Industry Communication::K Economics, finance, business & management::KF Finance & accounting::KFF Finance The Complaints Mechanism report offers an overview of its actions in 2019. The main role of the Complaints Mechanism (EIB-CM) is to listen to citizens’ concerns about an EIB Group project or activity, which can be about a wide range of issues. A large proportion of the complaints are about environmental and social impacts of EIB financed projects. In 2019, the EIB-CM registered 84 new cases, handled 173 cases and closed 113 of them. A number of highly complex cases were closed, including the Panama Canal Extension, Marišćina County Waste Management, Šoštanj Thermal Power Plant, and Reventazon Hydropower. This Activity Report describes these cases and other closed and ongoing cases. The report also covers the cases lodged with the European Ombudsman against the EIB Group. The report aims at giving a good idea of how the EIB-CM activities ensure the EIB Group remains accountable to the public. 2020-12-15T13:28:30Z 2020-12-15T13:28:30Z 2020 book 9789286147074 https://library.oapen.org/handle/20.500.12657/43425 eng application/pdf n/a external_content.pdf European Investment Bank European Investment Bank https://doi.org/10.2867/63440 https://doi.org/10.2867/63440 66479d04-7b84-49c0-9a4d-db552a3ecc71 b818ba9d-2dd9-4fd7-a364-7f305aef7ee9 9789286147074 Knowledge Unlatched (KU) European Investment Bank Knowledge Unlatched open access
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The Complaints Mechanism report offers an overview of its actions in 2019. The main role of the Complaints Mechanism (EIB-CM) is to listen to citizens’ concerns about an EIB Group project or activity, which can be about a wide range of issues. A large proportion of the complaints are about environmental and social impacts of EIB financed projects.
In 2019, the EIB-CM registered 84 new cases, handled 173 cases and closed 113 of them. A number of highly complex cases were closed, including the Panama Canal Extension, Marišćina County Waste Management, Šoštanj Thermal Power Plant, and Reventazon Hydropower.
This Activity Report describes these cases and other closed and ongoing cases. The report also covers the cases lodged with the European Ombudsman against the EIB Group. The report aims at giving a good idea of how the EIB-CM activities ensure the EIB Group remains accountable to the public.
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