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oapen-20.500.12657-592582022-11-17T03:32:48Z Chapter 15 Empathizing with Robots Dörrenbächer, Judith Hassenzahl, Marc a, aI, Coexistence, Designing, Dorrenbacher, Dörrenbächer, et, Felner, Futures, Hassenzahl, Judith, Marc, Meaningful, Neuhaus, New, Ringfort, Robin, Robots, Ronda bic Book Industry Communication::U Computing & information technology bic Book Industry Communication::T Technology, engineering, agriculture::TJ Electronics & communications engineering::TJF Electronics engineering::TJFM Automatic control engineering::TJFM1 Robotics bic Book Industry Communication::U Computing & information technology::UY Computer science::UYZ Human-computer interaction Typically, social robots are supposed to empathize with humans, understand human emotions, and anticipate human needs. With this chapter, the authors turn the table: What can humans learn through empathizing with technology? How might the design of robots change if developers adopted the perspective of a robot, walking in its shoes to perceive and understand the world from its point of view through sensors and actuators? Is the technomorphization of human bodies a mind-expanding complement to the anthropomorphization of technology? The authors present a range of innovative methods, all of which are based on empathy, for use by robot designers. For example, Thing Ethnography works by attaching cameras to access the perspective of an object. Object Personas is about imagining the personality of an object. When applying Enacting Utopia, designers perform like an object in a positive future. Through with Techno-Mimesis, they are able to perceive a use scenario as an object does. The authors clarify that such kinds of empathy do not happen out of naïveté (Old Animism). When applied consciously, they generate knowledge about—and reflexive distance from—technological objects such as robots. 2022-11-16T10:32:11Z 2022-11-16T10:32:11Z 2023 chapter 9781032262673 9781032246482 https://library.oapen.org/handle/20.500.12657/59258 eng application/pdf Attribution-NonCommercial-NoDerivatives 4.0 International 9781003287445_10.1201_9781003287445-15.pdf Taylor & Francis Meaningful Futures with Robot CRC Press 10.1201/9781003287445-15 10.1201/9781003287445-15 7b3c7b10-5b1e-40b3-860e-c6dd5197f0bb 17bfd2cb-2e5a-4b89-8f97-bb379c40c420 9781032262673 9781032246482 CRC Press 16 open access
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Typically, social robots are supposed to empathize with humans, understand human emotions, and anticipate human needs. With this chapter, the authors turn the table: What can humans learn through empathizing with technology? How might the design of robots change if developers adopted the perspective of a robot, walking in its shoes to perceive and understand the world from its point of view through sensors and actuators? Is the technomorphization of human bodies a mind-expanding complement to the anthropomorphization of technology? The authors present a range of innovative methods, all of which are based on empathy, for use by robot designers. For example, Thing Ethnography works by attaching cameras to access the perspective of an object. Object Personas is about imagining the personality of an object. When applying Enacting Utopia, designers perform like an object in a positive future. Through with Techno-Mimesis, they are able to perceive a use scenario as an object does. The authors clarify that such kinds of empathy do not happen out of naïveté (Old Animism). When applied consciously, they generate knowledge about—and reflexive distance from—technological objects such as robots.
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