Penna, R. M. (2011). The nonprofit outcomes toolbox: A complete guide to program effectiveness, performance measurement, and results. John Wiley & Sons. https://doi.org/10.1002/9781118386835
Παραπομπή σε μορφή Chicago (17η εκδ.)Penna, Robert Mark. The Nonprofit Outcomes Toolbox: A Complete Guide to Program Effectiveness, Performance Measurement, and Results. Hoboken, N.J.: John Wiley & Sons, 2011. https://doi.org/10.1002/9781118386835.
Παραπομπή σε μορφή MLA (8th εκδ.)Penna, Robert Mark. The Nonprofit Outcomes Toolbox: A Complete Guide to Program Effectiveness, Performance Measurement, and Results. John Wiley & Sons, 2011. https://doi.org/10.1002/9781118386835.
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