The nonprofit outcomes toolbox : a complete guide to program effectiveness, performance measurement, and results /

"An invaluable guide to the outcome-based tools needed to help nonprofit organizations increase their effectiveness The Nonprofit Outcomes Toolbox identifies stages in the use of outcomes and shows you how to use specific facets of existing outcome models to improve performance and achieve mean...

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Bibliographic Details
Main Author: Penna, Robert Mark
Corporate Authors: Rensselaerville Institute, Charity Navigator (Firm)
Format: eBook
Language:English
Published: Hoboken, N.J. : John Wiley & Sons, [2011]
Series:Wiley nonprofit authority series.
Subjects:
Online Access:Full Text via HEAL-Link
Table of Contents:
  • pt. 1. The basics
  • pt. 2. Working with outcomes
  • pt. 3. Advanced tools
  • pt. 4. Other tools and perspectives.
  • Approaching outcomes
  • The language of outcomes
  • The shape of outcomes
  • Finding your outcomes
  • Planning with outcomes
  • The capacity for outcomes
  • Tracking with outcomes
  • Communicating with outcomes
  • Communicating our outcomes
  • The power of six sigma
  • Keeping it all in balance
  • Budgeting with outcomes
  • Outcomes in administration
  • A different view of nonprofits
  • Thinking about value
  • Building value in
  • A few final tools ...