Kouzes, J. M., & Posner, B. Z. (2011). Credibility: How Leaders Gain and Lose It, Why People Demand It (2nd ed.). John Wiley & Sons. https://doi.org/10.1002/9781118983867
Chicago Style (17th ed.) CitationKouzes, James M., and Barry Z. Posner. Credibility: How Leaders Gain and Lose It, Why People Demand It. 2nd ed. Hoboken: John Wiley & Sons, 2011. https://doi.org/10.1002/9781118983867.
MLA (8th ed.) CitationKouzes, James M., and Barry Z. Posner. Credibility: How Leaders Gain and Lose It, Why People Demand It. 2nd ed. John Wiley & Sons, 2011. https://doi.org/10.1002/9781118983867.
Warning: These citations may not always be 100% accurate.