Baines, T., & Lightfoot, H. (2013). Made to serve: How manufacturers can compete through servitization and product service systems. John Wiley & Sons Ltd.. https://doi.org/10.1002/9781119207955
Παραπομπή σε μορφή Chicago (17η εκδ.)Baines, Tim, και Howard Lightfoot. Made to Serve: How Manufacturers Can Compete Through Servitization and Product Service Systems. Chichester, West Sussex: John Wiley & Sons Ltd., 2013. https://doi.org/10.1002/9781119207955.
Παραπομπή σε μορφή MLA (8th εκδ.)Baines, Tim, και Howard Lightfoot. Made to Serve: How Manufacturers Can Compete Through Servitization and Product Service Systems. John Wiley & Sons Ltd., 2013. https://doi.org/10.1002/9781119207955.
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