Baines, T., & Lightfoot, H. (2013). Made to serve: How manufacturers can compete through servitization and product service systems. John Wiley & Sons Ltd.. https://doi.org/10.1002/9781119207955
Chicago Style (17th ed.) CitationBaines, Tim, and Howard Lightfoot. Made to Serve: How Manufacturers Can Compete Through Servitization and Product Service Systems. Chichester, West Sussex: John Wiley & Sons Ltd., 2013. https://doi.org/10.1002/9781119207955.
MLA (8th ed.) CitationBaines, Tim, and Howard Lightfoot. Made to Serve: How Manufacturers Can Compete Through Servitization and Product Service Systems. John Wiley & Sons Ltd., 2013. https://doi.org/10.1002/9781119207955.
Warning: These citations may not always be 100% accurate.