Made to serve : how manufacturers can compete through servitization and product service systems /

A comprehensive, practical introduction to one of the most important new trends in manufacturing, globally The delivery of a service component as an added value when providing products, servitization is all the rage in the manufacturing sector around the world. Yet, despite the clear competitive adv...

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Bibliographic Details
Main Author: Baines, Tim, 1962-
Other Authors: Lightfoot, Howard, 1947-
Format: eBook
Language:English
Published: Chichester, West Sussex : John Wiley & Sons Ltd., 2013.
Subjects:
Online Access:Full Text via HEAL-Link
Description
Summary:A comprehensive, practical introduction to one of the most important new trends in manufacturing, globally The delivery of a service component as an added value when providing products, servitization is all the rage in the manufacturing sector around the world. Yet, despite the clear competitive advantage of servitization, most manufacturers remain reluctant to venture into, what for them, is a strange new world. Written by a team of internationally respected servitization experts and innovators, this book provides you with a detailed road map for successfully navigating the servitiza.
Item Description:Includes index.
Physical Description:1 online resource.
Bibliography:Includes bibliographical references and index.
ISBN:9781119207955
1119207959
9781118585276
1118585275
9781118585283
1118585283
9781118585290
1118585291
DOI:10.1002/9781119207955