Killer analytics : top 20 metrics missing from your balance sheet /

• Main Author: Brown, Mark Graham
• Format: eBook
• Language: English
• Published: Hoboken, New Jersey : Wiley, [2013]
• Series: Wiley and SAS business series.
• Subjects: Organizational effectiveness > Evaluation.; Performance > Management.; Industrial efficiency > Evaluation.; BUSINESS & ECONOMICS / Strategic Planning.; BUSINESS & ECONOMICS > Strategic Planning.; Electronic books.

"Killer Analytics shows businesses how analytics are being applied to measure components of business performance that traditionally are not measured. New areas include innovation, sustainability, risk, project management, and others. The book will show the value of measuring each area and then...

Table of Contents:

• Part one. Operational analytics
• part two. Customer and stakeholder analytics
• part three. People analytics.