Table of Contents:
  • Organ allocation : NOTA, the OPTN and policy development / Kenneth A. Andreoni and Ciara J. Samana
  • Organizational structures / Lisa Norris
  • Human resources / Lisa Norris
  • Clinical services / Lisa Norris
  • Regulatory and compliance issues / Marguerite Brown
  • Transplant finance / Lisa Norris
  • Managed care contracting / Mindy Scharlin
  • Quality assessment and performance improvement / Lisa Norris
  • Transplant information management and transplant information services / Lauren E. Kearns
  • Strategy and marketing / Lisa Norris
  • Managing and leading the transplant enterprise / Lisa Norris.