Measurement madness : recognizing and avoiding the pitfalls of performance management /
"The ultimate guide to performance management and how to avoid the often bizarre unintended consequences of KPIsThe results of well-intended performance measurement are sometimes bizarre and bewildering. World leaders in business performance, the authors of Measurement Madness have amassed a we...
Other Authors: | Gray, Dina, Micheli, Pietro, 1978-, Pavlov, Andrey, 1981- |
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Format: | eBook |
Language: | English |
Published: |
Chichester, West Sussex :
Wiley,
2014.
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Subjects: | |
Online Access: | Full Text via HEAL-Link |
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