Mellouk, A., & Cuadra-Sanchez, A. (2014). Quality of Experience Engineering for Customer Added Value Services: From Evaluation to Monitoring. ISTE, Ltd.. https://doi.org/10.1002/9781118984352
Παραπομπή σε μορφή Chicago (17η εκδ.)Mellouk, Abdelhamid, και Antonio Cuadra-Sanchez. Quality of Experience Engineering for Customer Added Value Services: From Evaluation to Monitoring. London: ISTE, Ltd., 2014. https://doi.org/10.1002/9781118984352.
Παραπομπή σε μορφή MLA (8th εκδ.)Mellouk, Abdelhamid, και Antonio Cuadra-Sanchez. Quality of Experience Engineering for Customer Added Value Services: From Evaluation to Monitoring. ISTE, Ltd., 2014. https://doi.org/10.1002/9781118984352.
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