Παραπομπή σε μορφή APA (7η εκδ.)

McKean, J. (2015). Customer's new voice: Extreme relevancy and experience through volunteered customer information. Wiley. https://doi.org/10.1002/9781119017097

Παραπομπή σε μορφή Chicago (17η εκδ.)

McKean, John. Customer's New Voice: Extreme Relevancy and Experience Through Volunteered Customer Information. Hoboken, New Jersey: Wiley, 2015. https://doi.org/10.1002/9781119017097.

Παραπομπή σε μορφή MLA (8th εκδ.)

McKean, John. Customer's New Voice: Extreme Relevancy and Experience Through Volunteered Customer Information. Wiley, 2015. https://doi.org/10.1002/9781119017097.