Decisions : an engineering and management perspective /

• Κύριος συγγραφέας: Gaynor, Gerard H.
• Μορφή: Ηλ. βιβλίο
• Γλώσσα: English
• Έκδοση: Hoboken, New Jersey : IEEE Press/Wiley, [2015]
• Θέματα: Decision making.; Problem solving.; Management.; BUSINESS & ECONOMICS / Industrial Management; BUSINESS & ECONOMICS / Management; BUSINESS & ECONOMICS / Management Science; BUSINESS & ECONOMICS / Organizational Behavior; Electronic books.

DECISIONS examines the issues required to stimulate new thinking for improving the decision-making process and achieve higher project success rates for all managerial levels. This book considers what it takes to convert the macro decision into a positive outcome; to resolve the gap that exists betwe...

Πίνακας περιεχομένων:

• Preface xiii
• 1 CONFRONTING THE REALITIES IN DECISION-MAKING 1
• History of Failed Projects 2
• Organizational Discipline 5
• Sources of Decision-Making Knowledge 7
• Making Organizational Decisions 9
• Key Points 11
• Notes 12
• 2 MANAGING THE ORGANIZATION 13
• Management Model 14
• New Management Paradigm 15
• Executives 17
• Managers 19
• Engineers and Other Discipline Specialists 24
• Project Managers 25
• Common Requirements for Executives, Managers, Engineers and
• Other Discipline Professionals, and Project Managers 28
• Key Points 40
• Notes 41
• 3 DECISIONS HAVE CONSEQUENCES 43
• The Knowledge Chain 44
• External Decision Drivers 46
• Expanding Worldwide Operations 48
• Dealing with Acquisitions and Mergers 49
• Restructuring Organizations 52
• Investing in New-to-the-Market Product/Services 55
• Investing in New Technologies 57
• Entering New Markets 59
• Discontinuing a Product Line 60
• Promoting Innovation and Entrepreneurship 61
• Locating Business Operations 65
• Key Points 66
• Notes 67
• 4 DECISIONS AND PROJECT SCOPE 69
• Organizational Decisions 70
• Low Impact to High Impact 71
• Simple to Complex 72
• Low Cost to High Cost 74
• Low Risk to High Risk 74
• Upgrade to Innovative 76
• Current Business to New Business Unit 77
• Current Business Unit to a New Game 78
• Decisions in Functional Units 79
• Limited Scope to Expanded Scope 80
• Strategic to Operational 81
• Knockouts 82
• Thinking Before Doing 83
• Key Points 87
• Note 88
• 5 MACRO DECISION TO IMPLEMENTATION 89
• Executing the Decision 90
• Using Tools and Techniques 91
• Describing the Problem 94
• Improving IT Project Performance 96
• Advancing Project Management Practice 99
• Managing Project Cycle Time 103
• Managing with a Systems Perspective 109
• Key Points 111
• Notes 112
• 6 MAKING PEOPLE DECISIONS 113
• Energizing the Human Resource Department 114
• Hiring Practices 116
• Evaluating Employee Performance 120
• Assessing Employee Potential 122.
• Promotions and Appointments 124
• Selecting Team Members 126
• Selecting the Right People 130
• Assigning Work 131
• Transitioning From Specialist to Manager 132
• Salary Schedules 134
• Continuing Education 134
• Building a Succession Competence 136
• Key Points 137
• Notes 138
• 7 DEVELOPING DECISION-MAKING COMPETENCIES 139
• Decision Dilemmas 140
• Learning to Make Decisions 144
• Educating for Decision-Making 147
• Dealing with Ambiguity 153
• Executing the Deliverables 156
• Key Points 162
• Notes 163
• 8 IBM ROCHESTER, MINNESOTA: THE SILVERLAKE PROJECT 165
• Birth of IBMR Minnesota 166
• Project Fort Knox 167
• IBMR Faces Market Challenges 168
• New Directions for IBM Rochester 168
• Furey Asks the Hard Questions 169
• Ambitious Goals 173
• Market Launch 176
• Lessons Learned 177
• Key Points 184
• Notes 185
• 9 BOEING AND THE 787 DREAMLINER 187
• Dreamliner Scope and Expectations 188
• Boeing-The Enterprise 189
• The 787 Dreamliner Challenges 192
• Commentary 198
• Key Points 213
• Notes 216
• 10 COMMUNICATION IN DECISION-MAKING 219
• New-to-the-Market Product 221
• What is Communication? 226
• Types of Communication 228
• Organizational Context 231
• Barriers to Effective Communication 234
• Ethical Issues in Communication 253
• Eliminating the Communication Barriers 255
• Key Points 258
• Notes 259
• 11 EVALUATING DECISION-MAKING PERFORMANCE 261
• People 262
• Purposes 264
• Processes 265
• Strategic Thinking 266
• Culture 267
• Products and Services 268
• Resources 270
• Leadership 275
• Innovation and Entrepreneurship 276
• Organizational Readiness 278
• Policies and Procedures 279
• Employee Benefits 279
• Downsizing 280
• Going Global 281
• Government Regulations 282
• Offshore Operations 282
• Integrating Organizational Units 283
• General Governance Issues 284
• Key Points 289
• Notes 292
• Index 293.