APA (7th ed.) Citation

Bliss, J. (2015). Chief customer officer 2.0: How to build your customer-driven growth engine. John Wiley & Sons, Inc.. https://doi.org/10.1002/9781119154853

Chicago Style (17th ed.) Citation

Bliss, Jeanne. Chief Customer Officer 2.0: How to Build Your Customer-driven Growth Engine. Hoboken, New Jersey: John Wiley & Sons, Inc., 2015. https://doi.org/10.1002/9781119154853.

MLA (8th ed.) Citation

Bliss, Jeanne. Chief Customer Officer 2.0: How to Build Your Customer-driven Growth Engine. John Wiley & Sons, Inc., 2015. https://doi.org/10.1002/9781119154853.