Παραπομπή σε μορφή APA (7η εκδ.)

Bliss, J. (2015). Chief customer officer 2.0: How to build your customer-driven growth engine. John Wiley & Sons, Inc.. https://doi.org/10.1002/9781119154853

Παραπομπή σε μορφή Chicago (17η εκδ.)

Bliss, Jeanne. Chief Customer Officer 2.0: How to Build Your Customer-driven Growth Engine. Hoboken, New Jersey: John Wiley & Sons, Inc., 2015. https://doi.org/10.1002/9781119154853.

Παραπομπή σε μορφή MLA (8th εκδ.)

Bliss, Jeanne. Chief Customer Officer 2.0: How to Build Your Customer-driven Growth Engine. John Wiley & Sons, Inc., 2015. https://doi.org/10.1002/9781119154853.