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|a eng
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|a 658.562
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1 |
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|a Lamptecht, James L.
|9 138901
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| 245 |
1 |
0 |
|a ISO 9000 and the service sector
|b a critical interpretation of the 1994 revisions
|c James L. Lamprecht
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| 260 |
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|a Milwaukee, Wisconsin
|b ASQC Quality Press
|c 1994
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| 300 |
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|a xxi, 265 p.
|c 24 cm
|
| 505 |
1 |
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|a Includes bibliography and index
|
| 650 |
|
4 |
|a Πρότυπα
|9 1441
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| 650 |
|
4 |
|a Ποιοτικός έλεγχος
|9 1289
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| 650 |
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|a Πρότυπα
|9 1441
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