Παραπομπή σε μορφή APA (7η εκδ.)

McKenna, R. (2002). Total access: Giving customers what they want in any anytime, anywhere world. Harvard Business School Press.

Παραπομπή σε μορφή Chicago (17η εκδ.)

McKenna, Regis. Total Access: Giving Customers What They Want in Any Anytime, Anywhere World. Boston [Massachusetts]: Harvard Business School Press, 2002.

Παραπομπή σε μορφή MLA (8th εκδ.)

McKenna, Regis. Total Access: Giving Customers What They Want in Any Anytime, Anywhere World. Harvard Business School Press, 2002.