Service management operations, strategy, amd information technology

• Main Author: Fitzsimmons, James A.
• Other Authors: Fitzsimmons, Mona J.
• Format: Book
• Language: English
• Published: Boston Irwin / McGraw Hill 1999
• Edition: 2nd edition
• Subjects: Διοίκηση και οργάνωση επιχειρήσεων