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10092912 |
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20210117202942.0 |
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110802s2010 eng |
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|a 9781441916402
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|a eng
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| 100 |
1 |
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|a Grigoroudis, Evangelos
|9 98742
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| 245 |
1 |
0 |
|a Customer Satisfaction Evaluation
|h [electronic resource]
|b Methods for Measuring and Implementing Service Quality
|c by Evangelos Grigoroudis, Yannis Siskos
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| 260 |
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|a Boston, MA
|b Springer Science+Business Media, LLC
|c 2010
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| 300 |
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|b v.: digital
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| 490 |
0 |
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|a International Series in Operations Research & Management Science
|v 139
|x 0884-8289
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| 650 |
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4 |
|a Economics
|9 10632
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| 650 |
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4 |
|a Operations research
|9 12236
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| 650 |
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4 |
|a Economics/Management Science
|9 64241
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| 650 |
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4 |
|a Business/Management Science, general
|9 64279
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| 650 |
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4 |
|a Operations Research/Decision Theory
|9 64252
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| 650 |
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|a Operations Research, Mathematical Programming
|9 64350
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| 700 |
1 |
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|a Siskos, Yannis
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|a SpringerLink (Online service)
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|a International series in operations research and management science
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|u http://dx.doi.org/10.1007/978-1-4419-1640-2
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