Customer Satisfaction Evaluation Methods for Measuring and Implementing Service Quality

Customer Satisfaction Evaluation Methods for Measuring and Implementing Service Quality

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Λεπτομέρειες βιβλιογραφικής εγγραφής
Κύριος συγγραφέας:	Grigoroudis, Evangelos
Συγγραφή απο Οργανισμό/Αρχή:	SpringerLink (Online service)
Άλλοι συγγραφείς:	Siskos, Yannis
Μορφή:	Ηλεκτρονική πηγή Εργαλειοθήκη Βιβλίο
Γλώσσα:	English
Έκδοση:	Boston, MA Springer Science+Business Media, LLC 2010
Σειρά:	International Series in Operations Research & Management Science 139
Θέματα:	Economics Operations research Economics/Management Science Business/Management Science, general Operations Research/Decision Theory Operations Research, Mathematical Programming
Διαθέσιμο Online:	http://dx.doi.org/10.1007/978-1-4419-1640-2

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