Table of Contents:
  • Simple Markovian Models
  • Markov Chains
  • Markov Jump Processes
  • Queueing Theory at the Markovian Level
  • Queueing Networks and Insensitivity
  • Some General Tools and Methods
  • Renewal Theory
  • Regenerative Processes
  • Further Topics in Renewal Theory and Regenerative Processes
  • Random Walks
  • Lévy Processes, Reflection and Duality
  • Special Models and Methods
  • Steady-State Properties of of GI/G/1
  • Markov Additive Models
  • Many-Server Queues
  • Exponential Change of Measure
  • Dams, Inventories and Insurance Risk.