Service Science, Management and Engineering Education for the 21st Century

• Corporate Author: SpringerLink (Online service)
• Other Authors: Hefley, Bill (Editor), Murphy, Wendy (Editor)
• Format: Electronic eBook
• Language: English
• Published: Boston, MA : Springer US, 2008.
• Series: Service Science: Research and Innovations in the Service Economy,
• Subjects: Business.; Management science.; Management.; Industrial management.; Business mathematics.; Software engineering.; Computers.; Business and Management.; Business and Management, general.; Business Mathematics.; Software Engineering/Programming and Operating Systems.; The Computing Profession.; Innovation/Technology Management.; Computing Milieux.

Increasingly, academic and industrial leaders are recognizing that college graduates need new skills to address business and technical issues in a service business environment. Because services depend critically on people working together and with technology to provide value for others, these new sk...