APA (7th ed.) Citation

SpringerLink (Online service), Karat, C., Blom, J. O., & Karat, J. (2004). Designing Personalized User Experiences in eCommerce. Springer Netherlands.

Chicago Style (17th ed.) Citation

SpringerLink (Online service), Clare-Marie Karat, Jan O. Blom, and John Karat. Designing Personalized User Experiences in ECommerce. Dordrecht: Springer Netherlands, 2004.

MLA (8th ed.) Citation

SpringerLink (Online service), et al. Designing Personalized User Experiences in ECommerce. Springer Netherlands, 2004.