Designing Personalized User Experiences in eCommerce

How do you design personalized user experiences that delight and provide value to the customers of an eCommerce site? Personalization does not guarantee high quality user experience: a personalized user experience has the best chance of success if it is developed using a set of best practices in HCI...

Πλήρης περιγραφή

Λεπτομέρειες βιβλιογραφικής εγγραφής
Συγγραφή απο Οργανισμό/Αρχή: SpringerLink (Online service)
Άλλοι συγγραφείς: Karat, Clare-Marie (Επιμελητής έκδοσης), Blom, Jan O. (Επιμελητής έκδοσης), Karat, John (Επιμελητής έκδοσης)
Μορφή: Ηλεκτρονική πηγή Ηλ. βιβλίο
Γλώσσα:English
Έκδοση: Dordrecht : Springer Netherlands, 2004.
Σειρά:Human-Computer Interaction Series, 5
Θέματα:
Διαθέσιμο Online:Full Text via HEAL-Link
Πίνακας περιεχομένων:
  • and Overview
  • and Overview
  • Theoretical, Conceptual, and Architectural Frameworks of Personalization
  • Personalizing Interaction
  • Towards Psychological Customization of Information for Individuals and Social Groups
  • Personalisation and Trust: A Reciprocal Relationship?
  • I Didn’t buy It for Myself
  • An Information Architecture Perspective on Personalization
  • E-Commerce Personalization and Real-Time Site Monitoring
  • Research on The Design and Evaluation of Personalized User Experiences in Different Domains
  • Personalized Electronic Banking Services
  • Personalized Ubiquitous Commerce: An Application Perspective
  • Self-Service, Personalization and Electronic Governmen
  • Creating an E-Commerce Environment Where Consumers Are Willing to Share Personal Information
  • Buyer Behavior in Personalized Shopping Environments
  • Approaches To Personalization Through Recommender Systems
  • Supporting Travel Decision Making Through Personalized Recommendation
  • Improving Collaborative Recommender Systems by Means of User Profiles
  • Personalized Presentation of Policies and Processes
  • Recommending as Personalized Teaching
  • Lessons Learned and Future Research Questions
  • Impacts of User Privacy Preferences on Personalized Systems
  • Challenges for User-Centric Personalization Research.