APA (7th ed.) Citation

SpringerLink (Online service), Demirkan, H., Spohrer, J. C., & Krishna, V. (2011). Service Systems Implementation (1.). Springer US.

Chicago Style (17th ed.) Citation

SpringerLink (Online service), Haluk Demirkan, James C. Spohrer, and Vikas Krishna. Service Systems Implementation. 1. Boston, MA: Springer US, 2011.

MLA (8th ed.) Citation

SpringerLink (Online service), et al. Service Systems Implementation. 1. Springer US, 2011.