Παραπομπή σε μορφή APA (7η εκδ.)

SpringerLink (Online service) & Kandampully, J. (2012). Service Management: The New Paradigm in Retailing. Springer New York.

Παραπομπή σε μορφή Chicago (17η εκδ.)

SpringerLink (Online service) και Jay Kandampully. Service Management: The New Paradigm in Retailing. New York, NY: Springer New York, 2012.

Παραπομπή σε μορφή MLA (8th εκδ.)

SpringerLink (Online service) και Jay Kandampully. Service Management: The New Paradigm in Retailing. Springer New York, 2012.