Service Level Agreements for Cloud Computing

• Corporate Author: SpringerLink (Online service)
• Other Authors: Wieder, Philipp (Editor), Butler, Joe M. (Editor), Theilmann, Wolfgang (Editor), Yahyapour, Ramin (Editor)
• Format: Electronic eBook
• Language: English
• Published: New York, NY : Springer New York, 2011.
• Subjects: Computer science.; Information technology.; Business > Data processing.; Computer communication systems.; Computers.; Database management.; Information storage and retrieval.; Computer Science.; Computer Communication Networks.; IT in Business.; Database Management.; Information Storage and Retrieval.; Information Systems and Communication Service.

Service Level Agreements for Cloud Computing provides a unique combination of business-driven application scenarios and advanced research in the area of service-level agreements for Clouds and service-oriented infrastructures. Current state-of-the-art research findings are presented in this book, as...

Table of Contents:

• Part I Introduction to Service Level Agreements in Service Oriented Architectures
• Motivation and Overview
• A Reference Architecture for Multi-Level SLA Management
• The Open Reference Case
• Part II Foundations for Service Level Agreements
• The SLA Model
• Service Construction Meta-Model
• Translation of SLAs into Monitoring Specifications
• Part III Scientific Innovations
• Penalty Management in the SLA@SOI Project
• Dynamic Creation of Monitoring Infrastructures
• Runtime Prediction
• Software Performance and Reliability Prediction
• Part IV Core Components of the Service Level Agreements Framework
• G-SLAM – The Anatomy of the Generic SLA Manager
• A Generic Platform for Conducting SLA Negotiations
• Part V Management of the Business Layer
• Management of the Business SLAs for Services eContracting
• Part VI Management of the Software Layer
• Model-Driven Framework for Business Continuity Management
• Managing Composite Services
• Part VII Management of the Infrastructure Layer
• SLA-Enabled Infrastructure Management
• Part VIII Selected Business Use Cases
• Introduction to the SLA@SOI Industrial Use Cases
• The ERP Hosting Use Case Scenario
• The Enterprise IT Use Case Scenario
• The Service Aggregator Use Case Scenario
• The eGovernment Use Case Scenario.