Developing and Evaluating a Cloud Service Relationship Theory

• Main Author: Huntgeburth, Jan (Author)
• Corporate Author: SpringerLink (Online service)
• Format: Electronic eBook
• Language: English
• Published: Cham : Springer International Publishing : Imprint: Springer, 2015.
• Series: Progress in IS,
• Subjects: Business.; Information technology.; Business > Data processing.; Service industries.; Computers.; Business and Management.; IT in Business.; Information Systems and Communication Service.; Services.

This book develops, evaluates and refines a cloud service relationship theory that explains how cloud users’ uncertainties arise in these relationships and how they can be mitigated. To that end, the book employs principal-agent theory and the concepts of bounded rationality and social embeddedness....