Emotional Engineering (Vol. 3)

• Corporate Author: SpringerLink (Online service)
• Other Authors: Fukuda, Shuichi (Editor)
• Format: Electronic eBook
• Language: English
• Published: Cham : Springer International Publishing : Imprint: Springer, 2015.
• Subjects: Engineering.; Industrial design.; Engineering design.; Economic policy.; Engineering Design.; R & D/Technology Policy.; Industrial Design.

This book examines how theories of human emotion can be applied to engineering in order to improve product design and value. ‘Emotional Engineering Vol. 3’ establishes the idea that customer satisfaction can be maximised by using knowledge and experience in a more flexible manner to respond to a fas...