Social Commerce Marketing, Technology and Management /

This is a multidisciplinary textbook on social commerce by leading authors of e-commerce and e-marketing textbooks, with contributions by several industry experts. It is effectively the first true textbook on this topic and can be used in one of the following ways: Textbook for a standalone elective...

Πλήρης περιγραφή

Λεπτομέρειες βιβλιογραφικής εγγραφής
Κύριοι συγγραφείς: Turban, Efraim (Συγγραφέας), Strauss, Judy (Συγγραφέας), Lai, Linda (Συγγραφέας)
Συγγραφή απο Οργανισμό/Αρχή: SpringerLink (Online service)
Μορφή: Ηλεκτρονική πηγή Ηλ. βιβλίο
Γλώσσα:English
Έκδοση: Cham : Springer International Publishing : Imprint: Springer, 2016.
Έκδοση:1st ed. 2016.
Σειρά:Springer Texts in Business and Economics,
Θέματα:
Διαθέσιμο Online:Full Text via HEAL-Link
Πίνακας περιεχομένων:
  • Introduction to Social Commerce
  • Tools and Platforms for Social Commerce
  • Supporting Theories and Concepts for Social Commerce
  • Marketing Communications in Social Media
  • Customer Engagement and Metrics
  • Social Shopping: Concepts, Benefits, and Models
  • Social Customer Service and CRM Contents
  • The Social Enterprise: From Recruiting to problem Solving and Collaboration
  • Innovative Social Commerce Applications: From Social Government to Entertainment and Gaming
  • Strategy and Performance Management in Social Commerce
  • Implementing Social Commerce Systems.