Achieving Competitive Advantage through Quality Management
This book examines the ways in which quality management methods, tools, and practices help improve an organization’s performance and achieve sustainable competitive advantages. This volume includes quality techniques and tools such as the EFQM Model, SERVPERF model, E-S-Qual scale and the ISO 9001 c...
Συγγραφή απο Οργανισμό/Αρχή: | SpringerLink (Online service) |
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Άλλοι συγγραφείς: | Peris-Ortiz, Marta (Επιμελητής έκδοσης), Álvarez-García, José (Επιμελητής έκδοσης), Rueda-Armengot, Carlos (Επιμελητής έκδοσης) |
Μορφή: | Ηλεκτρονική πηγή Ηλ. βιβλίο |
Γλώσσα: | English |
Έκδοση: |
Cham :
Springer International Publishing : Imprint: Springer,
2015.
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Θέματα: | |
Διαθέσιμο Online: | Full Text via HEAL-Link |
Παρόμοια τεκμήρια
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Action-Based Quality Management Strategy and Tools for Continuous Improvement /
Έκδοση: (2014) -
Management of Competitiveness Theory and Practice /
ανά: Chursin, Alexander, κ.ά.
Έκδοση: (2015) -
Value Capture in Disintegrated Value Chains The Hierarchy Strategy /
ανά: Hoffmann, Alexander
Έκδοση: (2015) -
Transforming Through Processes Leading Voices on BPM, People and Technology /
ανά: Van den Bergh, Joachim, κ.ά.
Έκδοση: (2014) -
Quality Uncertainty and Perception Information Asymmetry and Management of Quality Uncertainty and Quality Perception /
ανά: Wankhade, Lalit, κ.ά.
Έκδοση: (2010)