Customer Value Generation in Banking The Zurich Model of Customer-Centricity /

Customer Value Generation in Banking The Zurich Model of Customer-Centricity /

The banking sector is undergoing a process of fundamental transformation – mainly due to the challenges of digitalization, insistent customers, regulation and a volatile economic environment. This book provides an in-depth understanding of the underlying logic of 21st century’s banking environment a...

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Bibliographic Details
Main Authors: Auge-Dickhut, Stefanie (Author), Koye, Bernhard (Author), Liebetrau, Axel (Author)
Corporate Author: SpringerLink (Online service)
Format: Electronic eBook
Language:English
Published: Cham : Springer International Publishing : Imprint: Springer, 2016.
Series:Management for Professionals,
Subjects:
Finance.
Corporate governance.
Organization.
Planning.
Finance, general.
Corporate Governance.
Online Access:Full Text via HEAL-Link

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Full Text via HEAL-Link

ΒΚΠ - Πατρα: ALFd

Holdings details from ΒΚΠ - Πατρα: ALFd
Call Number: 330.01 BAU
Copy 1 Available

ΒΚΠ - Πατρα: BSC

Holdings details from ΒΚΠ - Πατρα: BSC
Call Number: 330.01 BAU
Copy 2 Available
Copy 3 Available

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