Παραπομπή σε μορφή APA (7η εκδ.)

Auge-Dickhut, S., Koye, B., & Liebetrau, A. (2016). Customer Value Generation in Banking: The Zurich Model of Customer-Centricity. Springer International Publishing : Imprint: Springer.

Παραπομπή σε μορφή Chicago (17η εκδ.)

Auge-Dickhut, Stefanie, Bernhard Koye, και Axel Liebetrau. Customer Value Generation in Banking: The Zurich Model of Customer-Centricity. Cham: Springer International Publishing : Imprint: Springer, 2016.

Παραπομπή σε μορφή MLA (8th εκδ.)

Auge-Dickhut, Stefanie, et al. Customer Value Generation in Banking: The Zurich Model of Customer-Centricity. Springer International Publishing : Imprint: Springer, 2016.