Auge-Dickhut, S., Koye, B., & Liebetrau, A. (2016). Customer Value Generation in Banking: The Zurich Model of Customer-Centricity. Springer International Publishing : Imprint: Springer.
Chicago Style (17th ed.) CitationAuge-Dickhut, Stefanie, Bernhard Koye, and Axel Liebetrau. Customer Value Generation in Banking: The Zurich Model of Customer-Centricity. Cham: Springer International Publishing : Imprint: Springer, 2016.
MLA (8th ed.) CitationAuge-Dickhut, Stefanie, et al. Customer Value Generation in Banking: The Zurich Model of Customer-Centricity. Springer International Publishing : Imprint: Springer, 2016.
Warning: These citations may not always be 100% accurate.
