Customer Value Generation in Banking The Zurich Model of Customer-Centricity /
The banking sector is undergoing a process of fundamental transformation – mainly due to the challenges of digitalization, insistent customers, regulation and a volatile economic environment. This book provides an in-depth understanding of the underlying logic of 21st century’s banking environment a...
Κύριοι συγγραφείς: | Auge-Dickhut, Stefanie (Συγγραφέας), Koye, Bernhard (Συγγραφέας), Liebetrau, Axel (Συγγραφέας) |
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Συγγραφή απο Οργανισμό/Αρχή: | SpringerLink (Online service) |
Μορφή: | Ηλεκτρονική πηγή Ηλ. βιβλίο |
Γλώσσα: | English |
Έκδοση: |
Cham :
Springer International Publishing : Imprint: Springer,
2016.
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Σειρά: | Management for Professionals,
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Θέματα: | |
Διαθέσιμο Online: | Full Text via HEAL-Link |
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